Treadstock

HelpBringing your records in

Bringing your records in

Your customer list from the system you use now, and the rack you already have.

The customer list

  • More → Bring in your customer list takes a file out of Protractor, Mitchell 1, Tekmetric, Shopmonkey or anything else that exports: names, phone numbers and cars.
  • A .csv or an Excel file (.xlsx or .xlsm) — whichever your system hands you, including a file somebody opened in Excel to check before sending it. The old .xls from before 2007 is the one format it cannot read, and the screen says how to save it as one of the others.
  • It shows you which column it thinks is which, with a real value from your file beside it, so a wrong guess is corrected before anything is written.
  • It never writes over what you have. Somebody already in the shop gets their blanks filled in and any missing car added.
  • No export button anywhere in your system? There is a template to fill in on that screen.

What it does not do

  • It does not bring sets in. A customer list does not say what is on your rack.
  • The rack is the other screen: Log what’s on the rack. Walk the racks logging what is where, one set at a time, or paste a list you already keep.
  • You do not need the tread or the car to log a set. Fill those in later from the set’s own screen.
  • Your existing set numbers stay yours. Tell it the range you already use and nothing gets relabelled.

The kind we charge for

  • Bringing your own file in is free and is here today. The one that costs is the other kind — a paper book, or a file nothing will export, where we do the typing. That is a Pro feature, coming spring 2027.

Getting your records back out

  • Admin → Records → Export, any time, without asking us.
  • Sets, history and photographs, as CSV files that open in Excel. It is the whole shop, not a summary.

The rest of the help

Everything Treadstock can be asked, split by what you came to find out.

On the floorThe four things a tech does, each in a few lines. Print it or read it on the phone.Staff and phonesWho gets in, on which phone, and what to do when somebody leaves or a phone goes missing.Paying for itWhat it costs, when that starts, and what happens if you decide against it.Where your records liveWho can read your shop’s data, where it sits, and what we do not do with it.

Not here? Write to [email protected] and a person reads it.